a mother and child in a hammock on a spring day

Our Service Delivery Intentions

Resiliency Building
At all levels, we strive to help women and children to build an even greater capacity to endure challenging and traumatic life experiences with the least possible negative long-term impact.

Relational Work
We focus on relationships, seeing them as the primary agents of change.

Intersectionality & Anti-Racism/Anti-Oppression
We maintain awareness of the effects of entrenched systems of oppression and discrimination, and the various intersections that work to further complicate and reinforce them.

Person-Centered & Feminist
We are partners with women in pursuing their goals, recognizing that they know what’s best for themselves and their children. We are also committed to engaging in advocacy.

Ease of Access
We work to reduce and remove barriers, both visible and invisible, that women and children might experience when accessing our services.

Trauma & Violence Informed Care
We recognize that trauma is pervasive and changes how we feel, behave and interact with those around us.

Harm Reduction
We work with people without judgment, coercion, discrimination or requiring that they change (i.e., stop using drugs or leave the abusive relationship) as a condition of support.

Engaging Children & Supporting Women as Mothers
We believe that deliberate support and resources for children and their mothers is key to building resilience and to preventing future harm.

Safety as a Priority
We provide as much physical and emotional safety as possible through our work and recognize the impact of the violence, oppression and inequality faced by women and children.

Evidence Informed
We honour client experience and values, professional knowledge and expertise, and research evidence.

View our Practice Framework Summary (PDF)

View our Practice Framework – Full Document (PDF)